Privacy Policy

Last updated: January 2026

1. Introduction

PURPOSE POWER IMPACT ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and application.

This policy complies with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable data protection legislation.

2. Information We Collect

2.1 Information You Provide Directly

  • Name, email address, and contact information during registration
  • Payment and billing information
  • Profile preferences and content selections
  • Communications you send us (feedback, support requests)

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on each page
  • Content viewed and downloaded
  • Cookies and similar tracking technologies
  • Analytics regarding your use of the Service

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, maintain, and improve the Service
  • To process transactions and send related information
  • To send promotional communications (with your consent)
  • To respond to your inquiries and provide customer support
  • To monitor and analyze trends, usage, and activities
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To personalize and improve your experience
  • To comply with legal obligations

4. Legal Basis for Processing (POPIA Compliance)

In accordance with POPIA, we process your personal information on the following legal bases:

  • Consent: Where you have explicitly consented to the processing
  • Contract: Where processing is necessary to fulfill our contract with you
  • Legal Obligation: Where we are required by law to process your data
  • Legitimate Interests: Where processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With payment processors to process transactions
  • With service providers who assist us in operating our Service
  • When required by law or to protect our legal rights
  • With your consent or at your request

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Restricted access to personal information
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. The retention period may vary depending on the type of information and the purposes for which we use it. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain it.

8. Your Rights Under POPIA

As a data subject in South Africa, you have the following rights:

  • Right of Access: You can request access to your personal information
  • Right to Correction: You can request correction of inaccurate or incomplete information
  • Right to Erasure: You can request deletion of your personal information
  • Right to Restrict Processing: You can request limitation of how we process your data
  • Right to Data Portability: You can request your data in a structured, commonly used format
  • Right to Object: You can object to certain types of processing
  • Right to Lodge a Complaint: You can lodge a complaint with the Information Regulator

9. How to Exercise Your Rights

To exercise any of your rights, please contact us at privacy@purposepowerimpact.co.za with your request. We will respond within 30 days of receiving your request. If you are not satisfied with our response, you can lodge a complaint with the Information Regulator of South Africa.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small files stored on your device that help us remember your preferences and track your activity.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Users between the ages of 13 and 18 must have parental or guardian consent to use our Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated policy.

14. Information Regulator Contact

If you have concerns about how we handle your personal information and our compliance with POPIA, you can contact the Information Regulator of South Africa:

Information Regulator (South Africa)

Email: enquiries@justice.gov.za

Phone: +27 (0) 10 500 3200

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

PURPOSE POWER IMPACT

Email: privacy@purposepowerimpact.co.za

Support: support@purposepowerimpact.co.za